(5.0 / 5)1371+ Ratings

Arrive Outdoors Reviews

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Overall Rating

5.0
18 Reviews
  • 574%
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About Arrive Outdoors

Arrive Outdoors is a platform that offers outdoor gear for purchase. They provide a wide range of premium products from brands like Marmot, Elixir, and Mountain Hardware. All their products are professionally cleaned and in like-new condition. They also offer a practical way to buy discounted high-quality gear for a weekend getaway. In addition to selling gear, they also offer rental services. Customers can reserve their rental online and the gear will be shipped to their location. Each order includes a free shipping label for quick and easy returns. They also have a help center to assist customers with their orders and other inquiries.

Customer ratings by feature

  • Good Value
    4.7
  • Price & Quality
    3.9
  • Customer Service
    4.8
  • Return Policy
    4.0
  • Shipping & Delivery
    4.3

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Arrive Outdoors Customer Reviews (18)

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Sarah Fry
Sarah Fry
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Affordable and Convenient Rentals

Was thrilled to find this outdoor gear rental store because it made my outdoor trip so much more affordable and convenient. The gear arrived on time and in great condition, and the rental process was simple and straightforward. I'll definitely be using this store again.

Apr 5, 2023
Mark Haring
Mark Haring
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Great Customer Experience

I had a great experience renting from this outdoor gear store. The website was easy to navigate, the gear arrived on time and was in great condition, and the return process was hassle-free. Overall, a great customer experience.

Apr 4, 2023
Frédéric Senneville
Frédéric Senneville
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Great Selection of Water Sports Gear

This outdoor gear rental store has a great selection of water sports gear available for rent. I rented a kayak and it was in great condition. I loved being able to try out new gear without committing to purchasing it.

Apr 4, 2023
Matthias Kastner
Matthias Kastner
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Easy and Convenient Rentals

Renting from this outdoor gear store was so easy and convenient. The rental process was hassle-free and the gear arrived on time. I loved being able to try out new gear without committing to purchasing it.

Apr 1, 2023
Miguel Araujo
Miguel Araujo
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Fast and Reliable Shipping

The shipping from this outdoor gear store was incredibly fast and reliable. I rented camping gear and it arrived on time and in perfect condition. It made my trip so much easier and more enjoyable.

Mar 31, 2023
Howard Moore
Howard Moore
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High-Quality Equipment and Accessories

I was pleasantly surprised by the high quality of the equipment and accessories available at this outdoor gear rental store. I rented a backpacking stove and it worked flawlessly. I'll definitely be renting from here again.

Mar 31, 2023
Turner Giroux
Turner Giroux
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Excellent Service, High-Quality Gear

I rented camping gear from this store and was blown away by their customer service. The gear was high-quality and in excellent condition. I'll definitely be using this store again.

Mar 31, 2023
Darren Costa
Darren Costa
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Perfect Rental Gear for a Ski Trip

The equipment is in great condition and worked perfectly on the slopes. The prices are also very reasonable.

Mar 29, 2023
Lara Costa
Lara Costa
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Great for Newbies and Experts Alike

This outdoor gear rental store is perfect for both beginners and experienced outdoor enthusiasts. They have a wide variety of gear available for every level of experience, and the rental process is so easy that anyone can do it.

Mar 28, 2023
Shannon Glover
Shannon Glover
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Fantastic Kayak Rentals

Good quality and highly affordable, perfect for my trip.

Mar 27, 2023

Arrive Outdoors Customer’s Q&A

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Arrive Outdoors FAQs

FAQ

About arriveoutdoors.com Prices and Cost?

Arrive Outdoors offers a variety of outdoor gear at discounted prices. For example, the Arc'teryx Women's Sentinel AR Pants are available at a resale price of $299, originally priced at $499. They also offer discounts on other items like the Therm-a-Rest Luxury Map Sleeping Mat for $120 (originally $160), the Helinox Chair One for $90 (originally $120), and the Marmot Limestone 6-Person Tent for $409 (originally $454). All products are professionally cleaned and in like-new condition. They offer flexible reservations and free shipping over $25. Please note that prices may vary based on the item and its condition.

FAQ

About arriveoutdoors.com Popular Products and Services?

Arrive Outdoors is a platform where you can purchase and rent outdoor gear. They offer a variety of products from premium brands like Marmot, Elixir, and Mountain Hardware. Some of their popular products include tents, sleeping bags, and packs. They also have a resale section where you can find items like the Arc'teryx Women's Sentinel AR Pants at a discounted price. All their products are professionally cleaned and in like-new condition. They also offer flexible reservations and free shipping over $25. Some of the products available for resale include the Therm-a-Rest Luxury Map Sleeping Mat, Helinox Chair One, and the Marmot Limestone 6-Person Tent. They ship the gear to your location and each order includes a free shipping label for quick and easy returns.

FAQ

About arriveoutdoors.com Payment Method?

Arrive Outdoors accepts all major debit and credit cards. The payment services provider for the website is Stripe Financial Payments. Your card will be charged for the full cost of the rental order ten (10) days before the first rental date. You will receive an email with the order confirmation.

FAQ

How do I contact customer service at arriveoutdoors.com?

You can contact the customer service at arriveoutdoors.com 7 days a week between 9 AM and 6 PM PST. You can also reach them via email at hello@arriveoutdoors.com. They offer support for order status checks, cancellations, shipping, and payments. Each order includes a free shipping label for quick and easy returns.

FAQ

What are my payment options?

Arrive Outdoors accepts all major debit and credit cards.
FAQ

Where does Arrive Outdoors deliver?

Arrive Outdoors delivers via FedEx to anywhere in the contiguous United States. Alaska, Hawaii, and Puerto Rico are not eligible for shipping.
FAQ

Can I get a refund if I return my gear early?

Unfortunately, no refunds are available for early returns of rented gear.
FAQ

When will my order be delivered?

All orders are shipped via FedEx, and you'll receive your tracking number when your shipping label is created. It may take up to 24 hours for FedEx to update your tracking information.
FAQ

Do I qualify for free shipping?

Yes, free shipping is available for orders that are $49 and above.
FAQ

How can I update my shipping address?

You can make changes to your order up until 10 days before your first rental date.

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